Privacy Policy

Privacy Policy – Midstate Plumbing and Heating

Effective Date: 09/24/2025

Midstate Plumbing and Heating (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and payment information you provide when requesting service or signing up for newsletters or promotions.
  • Service Information: Details about the services you request, service history, and communication records.
  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and interaction data.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze website usage, and improve our services.

2. How We Use Your Information

We may use your information to:

  • Provide, maintain, and improve our plumbing and heating services.
  • Respond to service requests, questions, or customer support inquiries.
  • Send updates, promotional offers, and other communications about our services.
  • Analyze service trends and website usage to improve operations.
  • Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service Providers: Companies that help us operate our business, such as billing, IT, marketing, or analytics providers.
  • Legal Obligations: When required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Your Privacy Rights

Depending on your location, you may have rights under applicable laws, including:

  • Accessing and correcting your personal information.
  • Requesting deletion of your personal information.
  • Opting out of marketing communications.
  • Withdrawing consent where processing is based on consent.

To exercise these rights, contact us at cory@midstateplumbing.com or call 651-480-1195.

5. Data Security

We implement reasonable administrative, technical, and physical measures to protect your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

6. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

8. Updates to This Privacy Policy

We may update this policy from time to time. The “Effective Date” at the top will reflect the latest version. We encourage you to review it periodically.